Struggling to get hold of anyone at imp spares

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Struggling to get hold of anyone at imp spares

Postby Joshm » Thu Nov 03, 2011 8:04 pm

Ive now phone everyday for the past week every half hour or so every single night, ive also sent an e-mail through as well with a list i think on tuesday anyone know whats happening as im kind of urgent for the parts

Cheers Josh
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Re: Struggling to get hold of anyone at imp spares

Postby SimonBenoy » Thu Nov 03, 2011 8:07 pm

Bob works away some of the time - email is usually the best way to get him, but if you needs parts urgently it can sometimes be quicker to use one of the full time traders.
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Re: Struggling to get hold of anyone at imp spares

Postby Cally » Fri Nov 04, 2011 12:10 am

Dont forget that Keith Robbins is a Spares Facilitator and is usually contactable when Bob is away
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Re: Struggling to get hold of anyone at imp spares

Postby KeithR » Fri Nov 04, 2011 2:07 pm

Yes, Steve is correct, the reason I was appointed Spares Facilitator was because Bob realised that he was not always available due to his 'day job' My role really is to provide a contact point so that I can advise on the availability of Spares, e-mail spares orders to Bob for those without internet access and generally field phone calls from people with spares to sell.

As already said Bob can always be contacted by e-mail but, as general rule, Friday evening, say between 5 and 7pm, is a good time to phone him as he will normally be at home trying to get all the weeks orders ready for posting on Saturday morning.

Keith
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